Вид на море и живописные горы, протяженный песчаный пляж отмечен, комфортабельные номера, рестораны, бары, интернет, бассейн, конференц-услуги, магазины, обслуживание номеров, детский клуб, спорт, развлекательные программы, высокое качество обслуживания.
New 2019-2020!
10 новых номеров Family Suites (Ground Floor) с частным бассейном, новые полы, новые цвета и дизайн.
Новые цвета во всех номерах.
Новая мебель в номерах главного здания и в одном из трех зданий.
Бесплатный Wi-Fi во всех номерах.
Телевизоры Samsung Smart в 75% номеров.
Новый лифт от парковки до рецепции.
Новый шведский стол в главном ресторане и зона для кулинарных шоу.
Новый дизайн на рецепции, в лобби и в главном баре.
3 новых электромобиля на территории курорта.
Новый ресторан a la carte у моря Thalassa – за доплату.
NEW 2018! Water Park (7 ВОДНЫХ СЛАЙДОВ и 2 новых бассейна)
Бассейн для взрослых с пресной водой (130 кв.м), слайды для рафтинга (62 м), свободное падение – камикадзе (21,5 м), 3 линии водных горок (22 м).
Детский бассейн с пресной водой (178 кв.м), 2 башни - 2 детские горки и грибок.
Всего 133 номера: Singles GV (~20 кв.м), 4 Doubles Superior Private Pool (~24 кв.м), Doubles Superior SV (~24 кв.м), Deluxe Doubles SV/Jacuzzi in Bath (~22-24 кв.м), Suites Family 2-Bedroom SV (~32 кв.м), New! Suites Family 2-Bedroom SV/Private Pool (~32 кв.м).
В номерах: кондиционер, спутниковое ТВ (российские каналы), телевизор с плоским экраном Smart, прямой телефон, бесплатный Wi-Fi интернет, ванная комната (ванна/душ), фен, сейф (за доплату), мини-холодильник, халаты и тапочки, набор для приготовления кофе/чая (чайник, чашки), балкон/терраса.
Single GV Двуспальная кровать или 2 односпальные.
Double Superior SV Двуспальная кровать или 2 односпальные кровати, диван-кровать для третьего человека.
Doubles Superior Private Pool Частный бассейн, двуспальная кровать или 2 односпальные кровати, диван-кровать для третьего человека.
Deluxe Doubles SV/Jacuzzi in Bath Двуспальная кровать или 2 односпальные, 1 диван-кровать или 2 диван-кровати, джакузи в ванной комнате.
Suite Family 2-Bedroom SV 2 комнаты со смежной дверью, двуспальная кровать в одной комнате, 2 односпальные кровати или BunkBed во второй комнате.
New! Suite Family 2-Bedroom SV/Private Pool (Ground floor) Частный бассейн, 2 комнаты со смежной дверью, двуспальная кровать в одной комнате, 2 односпальные кровати или BunkBed во второй комнате.
Приветственный пакет по прибытии: бутылка вода, фрукты.
Ежедневная уборка номеров, смена белья – 3 раза в неделю.
Перечень услуг, предоставляемых гостям отеля по системе "All Inclusive" 2021
Система « Все включено» действует до 24:00.
Питание
“HERMES” - Главный ресторан
Ранний континентальный завтрак в любое время до 07:30 утра
Завтрак 07:30-10:00 - американский шведский стол, кулинарные шоу.
Поздний завтрак 10:00–11:00 (континентальный)
Обед 12:30–14:30 (шведский стол, кулинарные шоу)
Ужин: 19:00–21:30 (шведский стол, кулинарные шоу) - 3 тематических вечера в неделю (итальянский, барбекю, греческий)
Детский ужин 19:00-21:30 (детский шведский стол)
Напитки (ужин) - минеральная вода, соки, легкие напитки, чай, кофе, местное вино (белое, красное, рецина), пиво. Самообслуживание.
«JASMINE» критский ресторан (с мая по октябрь, бесплатно)
Ужин - Рестoран A la Carte 19:00-22:00 (шеф-повар готовит изысканные блюда критской кухни)
Вода, сок, легкие напитки, чай, кофе, местное вино (белое, красное, рецина), пиво, узо, раки. Обслуживание.
Ужин в ресторане «JASMINE» - бесплатно, входят в систему “Все включено”
! Необходимо предварительное бронирование на рецепции, за день раньше с 08:00 до 21:00
«Jasmin» – снэк-бар у бассейна 10:00–18:00
10:00–18:00 - легкие напитки, вода, фруктовые соки, местное вино (белое, красное), рецина и пиво, бренди, узо, раки, шампанское, коктейли, кофе, чай
11:00-17:00 - сандвичи, пицца, фрукты, мороженое, йогурт
16:00 до 17:00 - чай, кофе, кексы, печенья
«Poseidon» - снэк-бар 11:00–23:00
11.00-23.00 - легкие напитки, вода, фруктовые соки, местное вино (белое, красное), рецина, пиво, бренди, раки, шампанское, коктейли
11.00-17.00 - сандвичи, пицца, мороженое, йогурт
«Afrodite» – кафе-бар 16.30–24.00
Программа «Все включено» действует до 24.00
Коктейли, интернациональные напитки, шампанское, легкие напитки, фруктовые соки, местное вино (белое, красное), рецина, пиво, водка, джин, ром, виски, текила, бренди, узо, раки, ликер, чай, кофе
Уникальная атмосфера, панорамный вид на море.
Живая фортепианная музыка - несколько раз в неделю.
«Anemos» бар на пляже 10.00-19.00
10.00-19.00 - легкие напитки, минеральная вода, фруктовые соки, местное вино (белое, красное), рецина, пиво, бренди, узо, раки, шампанское, кофе, чай
10.00-19.00 - сандвичи, пицца, свежие фрукты, мороженое, йогурт
Новый ресторан a la carte у моря – Thalassa – за доплату (работает с мая по октябрь) – традиционное Узери (морепродукты, местная кухня). Обед 12.30-15.30; Ужин 19.30-21.30. Необходимо предварительное бронирование за день раньше.
Примечания
Спа массаж (10.00-18.00) – 15 минут на человека (бесплатно) за все время пребывания в специальной зоне возле бассейна.
Water Park (10.30-19.00) – 7 водных слайдов, 2 новых бассейна (рафтинг, камикадзе, мультислайд, детские слайды).
Детский мини-клуб для детей 4-14 лет.
Спорт и анимация.
Программа «Все включено» действует до момента вашего отъезда из отеля.
! Некоторые бары и рестораны работают в зависимости от погодных условий.
! Администрация отеля оставляет за собой право вносить некоторые изменения в программу без предварительного предупреждения.
Курортный поселок Скалета, в 11 км восточнее города Ретимно, в 64 км от города Ираклион, в 70 км от международного аэропорта «Никос Казандзакис» г. Ираклион.
Название | Высота, м | Площадь, м2 | Мест Buffet | Мест ClassRoom | Мест Cocktail | Мест Theater | Мест UShape |
Pasifae | 3,30 | 175,00 | 80 | 80 | 220 | 170 | 35 |
Ariadne | 3,50 | 103,00 | 60 | 45 | 120 | 100 | 25 |
Amfitheatr | 0,00 | 0,00 | 0 | 0 | 0 | 600 | 0 |
GUEST WELCOME AND HYGIENE PROTOCOL ACTIONS
ESSENTIAL FOR THE CORRECT UNDERSTANDING AND IMMPLEMENTATION OF THE
HEALTH AND SAFETY PROCESS (new version)
1. STAFF PROTECTION
- All the staff is trained and certified from Medical department of the University of Crete,
to prevent and face covid -19 case.
- All staff will use personal protection equipment, such as masks, gloves, and antiseptic.
- There is screening process to staff in direct contact with clients prior to starting work.
- Rethymno Mare Hotels are certified:
For HACCP (Hazard Analysis and Critical Control Points) with all year control and staff training,
For GREEN KEY for the environment protection actions,
With BLUE FLAG at our beach and
For WE DO LOCAL, for the use and protection of local food products.
All above keep our staff always in a training environment and promote its’ experience
For hygiene and safety.
2. RECEPTION
- As it is not obligatory from the Greek protocols’ legislation there are no dividers at the reception desk.
- There are specified distance marks on floor.
- Check in / out procedures:
Sanitary liquid will be at stable place at the reception area.
Distances between clients arriving / departing will be kept.
There will be digital alternative way of check in, at outside area with laptops and tablets.
Check in, in the room according availability, otherwise after 15:00 according Greek protocols.
Check out until 11:00 am.
- Room keys will be disinfected.
- Reception staff use masks, gloves, antiseptic and keep distances between guests and avoid shaking hands.
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3. LOBBY AREA - LOBBY BAR “ARTEMIS” 17:00-24:00
- Lobby bar is divided from the Lobby area with glass door.
- Most of the tables are at the balcony and the rests are at semi out-door area.
Furnitures are already placed according the Greek protocols.
- Staff hygiene. Masks, gloves, antiseptic.
- Specified distance marks on the floor.
4. ROOMS CLEANING PROCEDURE
- Staff hygiene. Special equipment of self-protection such as masks, gloves, antiseptic.
- Cleaning frequency: Fully housekeeping service every three days unless to client wishes.
- Decorative items will stay in the room but not in use unless clients wish.
Coffee and tea making facilities, tv remote control and a/c remote control are protected from touch by wrapped protection cover.
- Room disinfection between guests departing and arriving:
After check- out, room will be fully cleaned and If possible, will remain 24h free of use, otherwise will be disinfected by mechanical equipment.
- Disinfection process takes place with fully room cleaning and disinfected by maid and by mechanical
- equipment too.
- All used linen taken from the room are washed with detergents at high temperature from 70oC and above.
- Also we have removed the follow amenities from the rooms:
Bath robes, set maquillage, sewing set, hair brush, shoe polish, laundry bags, weight scale, bath hats,
Tea cups. Glasses are replaced from paper cups for one use.
- All the above are in guests’ disposal for free upon request
- In the room remain for personal use, shampoo, shower gel, soap, water boiler, slippers and bath mat.
5. RESTAURANTS , GASTRONOMY
- Two restaurants will be in operation:
Main restaurant “DIONISSOS” and Cretan restaurant “JASMINE”.
- Capacity of chairs according the Greek protocols:
Main restaurant chair capacity 200 (70 inside, 130 outside).
Cretan Restaurant maximum capacity 50 chairs.
- Main restaurant timetable for all meals – service - possibility for extension:
Breakfast 07.30-10.00 buffet with staff service. Late breakfast 10.00-11.00 continental.
Lunch 12.30-14.30 buffet with staff service.
Dinner 19.00-21.30 buffet with staff service.
Variety of buffet as usual.
Live cooking outside with waiter service.
In case of low occupancy service will be applied from the waiters (waiter service).
Both inside and outside areas will be in use.
Buffet will be inside, and guests can sit outside.
Specified distance marks on floor.
All the guests will be guided at their table by maître d’ hotel.
Tables will be placed according to the Greek protocols for the prevention covid-19.
Disinfection process after usage of table.
Also, to mention that paper table clothes will be in use, for one use only and paper luxury napkins will be in use instead of cloth napkins.
Extension of meals upon necessity.
- All staff use masks, gloves and antiseptic.
- Cretan restaurant (dinner) 19.00-21.00, waiter service.
- Specified distance marks on floor.
- For Cretan restaurant, all service is in outside area
- All the guests will be guided at their table by maître d’ hotel.
- Tables will be placed according to the Greek protocols for the prevention covid-19.
- Disinfection process after usage of table.
- Also, to mention that paper table clothes will be in use for one use only and paper luxury napkins will be in use instead of cloth napkins.
- Extension of meal upon necessity.
- All staff use masks, gloves and antiseptic.
6. POOL BAR/SNACK BAR “APOLLO” 10:00-18:00
- One outdoor snack bar will be in operation, with staff service.
- Staff hygiene. Yes, with masks, gloves, antiseptic.
- Variety of drinks and snacks are as originally described according our all -inclusive program.
- No extension for operation hours. Operation hours as it is mentioned in our all-inclusive program.
- Specified distance marks on floor.
7. POOLS
According the Greek hygiene protocols, guests must shower themselves before and after use the pool. Shower gel will be provided from the hotel.
- We have 2 outdoor pools. None indoor.
- We will operate 3 pools (1 is for private use for 6 sharing pool rooms)
- Water control and hygiene takes place automatically every 5 minutes.
- Distances between sunbeds:
Sunbeds can be placed around the pool. Distance between sunbeds according the Greek protocol is 2m from both sides.
Around all three pools can be placed 250 sunbeds.
Frequency of sunbeds disinfection will take place after every use from different guests.
- Beach towels:
It is obligatory the use of beach towels on the sunbeds according the Greek protocol for prevention of covid-19. The hotel provides beach towels with no extra cost at the reception desk.
- Staff hygiene. Masks, gloves, antiseptic.
- Extension of operational hours is not necessary.
8. BEACH
BEACH- BAR “ANEMOS” 10:00-18:00
- Distance between sunbeds is 3m.
- Protocol for towels. Obligatory. Hotel provides beach towels with no extra cost.
- Sunbeds will be disinfected after every use of different guests.
- Variety of drinks and snacks are as originally described according our all -inclusive program.
- Service will be provided from Beach Bar’s staff (staff service)
- Staff hygiene. Masks, gloves, and antiseptic.
- Specified distance marks on floor.
- Extension of operational hours. Yes, if it is necessary.
9. INDOOR AREAS
- According to the Greek protocols Mini Club is closed.
- Outdoor children activities with parents’ permission.
- SPA areas. Yes, with special protocols.
- Shops: Super Market and jewelry shop:
- Staff will use all the self -protection equipment such as masks, gloves, antiseptic.
- Specified distance marks on floor.
10. ENTERTAINMENT
- Water park will be in use according our program and Greek protocols.
- Will be same rules as the use of pools (shower before and after use, use of beach towels, 2m long sunbeds distances).
- Staff hygiene. Masks, gloves, antiseptic.
- Outdoor options (not hotel properties).
Bike rental, diving, horse riding, water sports.
Daily activities:
- According to the Greek hygiene protocols and to avoid crowding we are not going to offer for season 2020 any kind of organized daily activities (sport animation).
Evening events:
- Every week live folklore evening with Greek and Cretan dances with dancing group (included live bouzouki music every second week).
- Three theme nights per week in our restaurant (BBQ, Italian buffet, Greek buffet).
- Once per week saxophone evening and once a week guitar night.
- Also, games and quizzes will be organized.
- Amphitheater capacity and use. Capacity of 600 pax and use for entertainment nights.
- Social distancing. 50% capacity (300 pax) for the prevention of covid-19.
11. SANITARY
- Areas where sanitary products will be placed:
In all departments and common areas will be antiseptics.
- Guests that wish masks and gloves can ask at the Reception desk.
12. DOCTOR
- We have co-operation with certified doctor. Our co-operator partner is certified doctor for covid-19 from Medical University of Crete.
- We co-operate with a certified hospital in emergency case. If there is any suspicious case and after doctor’s decision, guests will be moved to the General Hospital of Rethymno. There are beds for covid-19 patients and medical tests exams.
- Procedure to be followed in case of a suspicious covid-19 case:
Our staff is trained to repοrt it to the chief department and after the hotel manager will be informed. The hotel Manager informs the hotel doctor and to exam the guest. He takes a sample from the guest to be tested. If the situation is more severe might the guest be transferred to the hospital.
Guests must remain in their room till medical test result is reported.
Food and beverage service and housekeeping service will be as usual provided in the room, with all precautions.