Dear Mr. Mouzenidis,
I would like to thank your company and especially Tbilisi and Rhodes teams for organizing very interesting tour to Greece for my family in July 2015. I am full of great emotions after Greece and will return back at my first convenience.
To say the truth I was a bit frustrated after cancellation of direct flights from Tbilisi to Rhodes and expected more complications, but fortunately your great professional staff made my vacation unforgettable.
Of course you know everything about your great country. Greece is a diamond in the world. But main message of this letter is your very well organized company and very professional staff.
I had 2 days in Thessaloniki, which were not planned in the beginning. I am very thankful to Dimitri and Marina, Mouzenidis Travel employees at Grand Palace Hotel – they were very helpful with information, early/late check out, etc.. it was nice surprise that both were from my home country and could communicate to my 7 year old sonJ
Next great point was very well organized transfers. All drivers / cars / buses were showing high level of your service. Thank you .
Our hotel guide – Denis was extremely helpful young man. Like an Aladin’s lamp gin he was always ready to fulfil our requests. Special thanks to him. Also, to Mikhalis, Rhodes office guide. He guided our premium tour to Symi.
But highlight of our travel to Greece was Mouzenidis travel staff Yannis who guided Grand Aegean Tour on Rhodes. Greece was 23rd country I have visited , but I have never met such a professional guide. I can not compare him to anyone – endless interesting information, great sense of humor, talent of entering tourists for 10 hoursJ you are very rich that you have such people at your company. and your staff I have met make me think that Mouzenidis Travel HR and Marketing offices work perfectly.
And finally I would like to express my gratitude to Mouzenidis Tbilisi office for their great support and planning my trip. At the same time I would like to apologize for my pessimistic mode - my fairs were exaggerated – everything went well as Yaniss from Tbilisi office predictedJ
Mr. Mouzenidis, I am sorry for such a long email . I appreciate your time and attention. I just wanted to express my gratitude personally to you that you make people happy. I wish Mouzenindis travel and especially your Tbilisi branch even more success in future !!
Site manager of CWT implant office at the US embassy Tbilisi
P.S. I am sorry for the letter in English, I speak fluent Russian, but print in Russian very slow.